Closing date 21 December 2011
Our mission is to serve as a leading organisation in water supply. Join us for a new rewarding career and take on challenge in the water supply industry positively, proactively and productively. We invite dedicated and suitably qualified individuals to join our team for the following vacancies:-
CUSTOMER RELATIONS OFFICER
Responsibilities:
- Ensure accomplishment of First Contact Resolution target by resolving all customer issues within the SLA
- Maintain Customer Satisfaction in all customer handling by ensuring closure in every customer issue
- Ensure the working standard as per required by the Company Standards
- Ensure all duties are completed within the specified timeline
- Ensure conducive and safe working environment by constant monitoring of all the surroundings
- To perform any other duties assigned by the Superior from time to time
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